Complete the return order

Complete customer return product warehousing

Establish a project team

Complete preliminary positioning

Responsibility determination

Designate temporary solutions

root cause analysis

Develop permanent preventive measures

Repair of defective products

Parallel investigation

Problem tracking

File solidification

Customer confirmation

Arrival at customer site within 48 hours

Complete defective product storage and preliminary analysis within 72 hours

Complete permanent preventive measures within 7 days

Tracking for 3 months without recurrence

Parallel expansion and investigation